Privacy Policy

Last updated: October 14, 2025

At VTC Mijas Costa we take the protection of your privacy and personal data very seriously. This Privacy Policy describes how we collect, use and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and current Spanish legislation.

1. Data Controller

The controller of your personal data is VTC Mijas Costa, with registered office in Mijas Costa, Malaga, Spain. You can contact us through our contact form or by phone at +34 672 21 31 00.

2. Data We Collect

We collect the following types of information: • Identification data: name, surname, ID • Contact data: email, phone, address • Service data: booking information, destinations, dates • Navigation data: cookies, IP, behavior on the website • Payment data: information necessary to process transactions

3. Purpose of Processing

We use your personal data to: • Manage and process your service bookings • Communicate with you about your services • Send confirmations and booking reminders • Process payments and issue invoices • Comply with legal and fiscal obligations • Improve our services and user experience • Send commercial communications (with your consent)

4. Legal Basis

The processing of your data is based on: • Execution of a service contract • Explicit consent for commercial communications • Legal obligations (invoicing, accounting) • Legitimate interest in improving our services

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes described. Fiscal and accounting data will be retained for the period established by Spanish legislation (minimum 6 years). Marketing data will be retained until you withdraw your consent.

6. Your Rights

You have the right to: • Access your personal data • Rectify inaccurate or incomplete data • Delete your data ('right to be forgotten') • Limit the processing of your data • Data portability • Object to processing • Withdraw consent at any time • Lodge a complaint with the Spanish Data Protection Agency To exercise these rights, contact us through our contact form.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. We use SSL/TLS encryption in all communications and secure data storage.

8. Sharing Data

We do not sell or share your personal data with third parties, except: • Necessary service providers (payment gateways, hosting) • When required by law or competent authorities • With your explicit consent

9. International Transfers

Some of our service providers may be located outside the European Economic Area. In these cases, we ensure that appropriate protection measures are applied according to the GDPR.

10. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes and the date of the last update appears at the beginning of this document.